Wednesday, February 27, 2013

Sensitivity training that leaves a listener numb


By KATHLEEN PARKER

First, they came for the drones.

No, not the unmanned kind that kill strangers from a safe distance but the sort who sit in meeting rooms and repeat slogans until they absorb the proper way of thinking. The killers, figuratively speaking, are the diversity trainers who numb the human mind with slogans and rote instruction on emotional correctness. 

Would that it were unnecessary to say “figuratively speaking,” but in an era when fundamentalist literalism is on the rise, it is always necessary to be perfectly, perfectly clear. Signal: The following may include exaggerations, sarcasm and, possibly, snark, all intended to make life somewhat more bearable. 

Then again, hyperbole is superfluous when real life is so absurdly over the top. Thanks to   Judicial Watch, the conservative-leaning watchdog group, and  the Daily Caller, we recently have learned about the Agriculture Department’s magical diversity training programs—i.e., “professional development opportunities”—wherein employees learn how they ought really to “think” about things. Lessons include such angst-inspiring tropes as: The United States has destroyed other nations, we all commit sins of discrimination and America should repent and stop being so proud of itself.

More or less.

One does not have to be a flag-waving uber-patriot to find this sort of mind training repugnant, though watching clips of the USDA sessions might help one better understand the recent rush to collect ammunition. (Ahem: I am merely making an observation here, not suggesting behaviors that some might find troubling or offensive; one wishes it were unnecessary to say.)

The sessions recently highlighted are not new. Most corporate employees, and all American students, have been exposed to this wee-minded busy-ness. More than a decade ago, I wrote that the demise of newspapers was owing more to the human resources department than to the explosion of the Internet. The “tidy-desk memo mentality” of management bean-counters began killing newspapers long before pajama-clad bloggers began mastering hyperlinks. 

Once you kill the spirit, the rest is a matter of decomposition.

Exhibit A this go-round is sensitivity trainer Samuel Betances of Souder, Betances & Associates, who appears in clips culled from a 3.5-hour “Cultural Sensitivity Training” session that have been featured prominently in conservative media in recent days. As detailed by Caroline May at the Daily Caller, Betances leads a group through a process of self-enlightenment. (See sarcasm note above.)

“I want you to say: ‘If we work for a federal agency.’ Say that. (Audience repeats.) ‘We have discriminated in the past.’ (Audience repeats.) Say: ‘Every federal agency’ (audience repeats) ‘has discriminated against African Americans’ (audience repeats), ‘Hispanics’ (audience repeats), ‘Native American Indians’ (audience repeats) ‘and other groups’ (audience repeats),” Betances preaches. 

In other clips, Betances regales his audience with a little history lesson. Not only did the United States steal the lands that are increasingly being populated by illegal immigrants (Texas, California, Arizona)—hence, implicitly, they have a right to re-occupy—but also, America’s founding fathers took their governing cues from Native Americans. Oh, and they stole their symbol, too—  the bald eagle.

Well, gosh, I feel so bad about all this that I’d like to cede the lower United States to Mexico and adopt the chicken as the national symbol. There’s no end to the ways by which nations can make recompense to those whose fates were altered by history. Shouldn’t we all just pack up and return whence we came? 

This is, of course, emotional extortion designed to engineer behavior while enriching people who have invented an industry around the notion that people can be numbed into niceness and, therefore, more easily managed. It is helpful to recall that drones are also stingless bees. 

There was a time when such lessons, otherwise known as manners, were taught in every American home. Said homes were not privileged in most cases but they were occupied by a mother and father who, though they perhaps did not adore each other every waking moment, were at least committed to the mutual task of rearing thoughtful, well-behaved children. 

Sensitivity training, alas, is one of the many legacies of our sundering of the family, which has led necessarily to greater dependence on third parties to instruct and order. 

We are unlikely to hear much about that in the next government diversity seminar and, soon enough, there will be none left to recognize that there is something wrong with this picture. 

 


 

     Kathleen Parker’s email address is kathleenparker@washpost.com.  (c) 2013, Washington Post Writers Group.

 




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