Wednesday, February 17, 2010

Who’s to blame for TV outage?

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Again, Cox Communication and KTVB (NBC Channel 7) are busy pointing fingers at each other over the service outages during the Olympics for their Wood River area customers. NBC spends more than $200 million to have the TV rights for the Olympics, and KTVB can't even send the signal 120 miles. Cox Communication can package more than 100 TV channels with programming that few are interested in, but can't receive a picture from KTVB. They still want their bill paid monthly.

This is not a new situation. I have been writing letters and making telephone calls for about 10 years. I have contacted the city, because it franchises cable companies to operate within the city. I have tried the FCC, where another deaf ear paid no attention. KTVB's Doug Armstrong says the signal is leaving the Jerome transmitter OK. The problem is the receiver on top of Bald Mountain. Cox Communication says the signal is disrupted from Jerome.

Isn't it odd that of all the 100-plus channels that Cox charges us for, the problem is always Channel 7? How does PBS (Channel 10) or ABC (Channel 8) get their signal from Boise to Cox Communication without the continuing outages? Why don't KTVB and Cox change the present Channel 7 transmission arrangement to one similar to channels 10 and 8?

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Jim Marron

Sun Valley