Wednesday, January 6, 2010

Better than ever


Skiers and visitors to Bald Mountain over the holidays found a newly sociable atmosphere sure to keep guests longing to come back.

It was fun and friendly. Lift operators didn't stare at their shoes or shovels while counting down the minutes until their next break. They talked and joked with riders and seemed genuinely interested in whether guests were having a good time.

One lifty entertained skiers and boarders by asking them to solve the "Riddle of the Sphinx" and offered up clues as they began each ride to the top. It was a hoot.

The gondola with its facing seats encouraged friendly engagement among perfect strangers with conversations that invariably began with "Where are you from?" Strangers were strangers no longer by the time the gondola docked.

Good signage marking the "Least Difficult" runs made it easier for first-timers to get around. The presence of ski patrollers on busy runs slowed down speeders and brought civility and a sense of safety to the holiday even when runs got slippery.

An important part of the happy chemistry was the decision by Sun Valley Co. to end its traditional blackout on skiing and boarding for many local pass holders. In doing so, the company created volunteer ambassadors who love Baldy and who know it inside and out. They know where to find light when there's no light, where to find the best snow and tricks for getting around. They are generous with their knowledge, and their enthusiasm for winter sports is contagious. Their spontaneity over the holiday made guests welcome.

The new atmosphere will yield dividends for the valley and for winter sports. Baldy is better than ever.




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