Wednesday, January 10, 2007

Good service isn?t dead

I just want to say thank you to the employees of the Hailey Post Office for going above and beyond the call of duty.

Even during the busiest season, they were overly polite and had a great sense of humor, accommodating my every request.

As a native German, I send more than 100 letters home each year. For Christmas this year, my wife, Marlis, and I had stamps made with our pictures on them. We mailed Christmas

cards home using the stamps and employees were happy to cancel the stamps—ensuring friends and family in Germany would see the picture when it arrived.

I appreciate this, especially being a foreigner because this kind of customer service is not something I would experience back home.

Erwin Kett


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